Public Relations the Process

Public Relations is a planned and sustained activity to help an institution create a social climate favorable for its growth.  It is based on the fundamental belief that the survival of any enterprise, public or private depends today on the sensitive response to changes in public opinion.


The International Public Relations Association defines Public Relations as “Public Relations is the art and social science of analyzing trends, predicting their consequences, counseling organisation leaders and implementing planned programmes of action which will serve both the organization’s and the public interest.”

Public relation is a two way process.  On the one hand it seeks to interpret an organization to society while on the other it keeps the organization informed about the expectation of the society.  Fundamentally public relation is a means by which an organization improves its operating environment.

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